CORONA VIRUS UPDATE 3/20/20
Corona Virus Statement and FAQ's
As global and U.S. health agencies monitor and report on the Corona Virus (COVID-19), we are closely following development to assess how the virus might impact our customers, our business and the ability of boaters to participate in on-water activities. Like you, we are hoping for better and safer times soon.
Rest assured that the health and welfare of our employees, our families and our customers are our highest priorities; and we are proactively taking steps to protect people while continuing to provide service and assistance to our customers.
Keeping that in mind, please know that - As of 3/20/20 - We are remaining open for business and are here to assist you!
The great outdoors also remains open for business, and boating is a social distancing-friendly activity for many. None of us can predict with confidence the changes we might experience in the near or distant future. Please make certain to follow the advice of health professionals to minimize the potential transmission of the Corona Virus (COVID-19)
Please see the CDC's Website for more information of how to avoid further transmission of the Corona Virus (COVID-19)(cdc.gov/coronavirus)
We know our customer love their time boating, but more importantly we want you to be safe so you can enjoy boating for years to come!
Feel free to give us a call to discuss maintenance questions, how we might arrange to provide you any needed services, or just to check in on us or the Owner Bill Ratliff who is currently in the hospital as a result of a recent fall.
We greatly appreciate your business and look forward to hearing from you!
For information regarding our business, please contact us at (830) 598-1871 or email rtmarine@nctv.com
Sincerely,RT Marine inc.
P.S. Below are Frequently asked questions and links to CDC websites providing current information regarding the Corona Virus (COVID-19)
Tips for preparing your home - (https://www.cdc.gov/coronavirus/2019-ncov/prepare/get-your-household-ready-for-COVID-19.html)
Current Counties and ares of infection - (https://infection2020.com/?fbclid=IwAR08cO7ztDPbjdbRbBbU1XTxMjmut35qOTTT5y-OQrGXxUAvKY8q2uPQDrM)
Transmission of (COVID-19) on water - (https://www.cdc.gov/coronavirus/2019-ncov/php/water.html)
FAQ's
1.Are you open for business? What are your hours?
A. As of 3/20/20, our business hours will remain the same as normal until further notice. We will update ant changes on our website or our front door. M-F 8:30am-5:30pm Sat 8:30am-noon. We take lunch at noon to 1:15pm
2. Is your service department open?
A. Our mechanics will continue to service retail, commercial, and law enforcement boats here at the shop until further notice.
3. Is your part department open?
A. Our parts department will remain open to help customers until further notice
4. Can I access my boat in storage?
A. Boats held in storage can be accessed, please contact us in order to determine the status of your boat.
5. Are there dangers related to the Corona Virus (COVID-19) that would stop us from taking our boat on the water?
A. See the CDC website for information regarding the transmission of (COVID-19) in water (https://www.cdc.gov/coronavirus/2019-ncov/php/water.html)
6. Do you have any recommendations on boating safely during the times of the Corona Virus COVID-19)?
A. Continue to follow the CDC's guidelines regarding social distancing. Do not gather in groups of more than 10 people, avoid sharing open containers, beverages, or food with others, wash your hands for at least 20 seconds!
(https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html)